Contactless transaction
Your free time, which is important to us, shouldn’t be wasted with nasty questions and tasks to do which could have been done beforehand. With our extensive website offering information on the region, the digital room folder, the online check in and the contactless payment we give you the possibility to organise everything at home on your couch. Are you stuck in a traffic jam during the journey or something else unforeseen crops up? It doesn’t matter – through the self-check in you can check in and out totally relaxed at any time.
1
Book on the website for the best price guarantee.
2
Receive information on all important points / take care of the entire organization in advance.
3
Check in from home & pay (no unnecessary paperwork).
4
Contactless check-in & enjoy my apartment.
…just live according to your feelings and not according to the specifications of others!
More safety
Separate secluded location –
and yet right on the slopes
(Safe for kids)
Allergy-friendly
Service number for questions about the house
Trip cancellation insurance
Frequently asked questions
FAQs
FAQs on the house before booking
Is there an oven with a panorama window indoors and outdoors in every apartment?
Yes, there is an oven with a panorama window indoors and outdoors in every apartment.
Is there a private outdoor sauna with a panorama window in every apartment?
Yes, there a private outdoor sauna with a panorama window in every apartment.
Is there some roll service?
No, there is no roll service. Our apartments work on the principle of self-catering.
Are pets allowed?
No, pets are not allowed because we are an allergen-free house.
Is smoking allowed inside the building?
No, smoking is only allowed outside (balcony, terrace).
Smoking is also not allowed in the carport area because the wood is stored there.
What does contactless mean?
Contactless means that you can organise your complete holiday from the inquiry to the booking, the payment as well as the arrival and departure contactless. You don’t have to inform us about a late arrival through a traffic jam etc and you are not dependant on our responses. You can find all the information on the websites of the surrounding area, on our website and the digital room folder. Please keep in mind that we only offer an emergency support.
FAQs on the house after booking
What is the WIFI password?
There is no password. The WIFI is password-free.
Is the WIFI for free?
Yes, the WIFI is for free.
Is the local tax included in the price?
Yes, the local tax is included in the price.
Is the Saalfelden Leogang card included in the price?
Yes, the Saalfelden Leogang card is included in the price.
Is the final cleaning included in the price?
Yes, the final cleaning is included in the price.
Are all household utensils for the use of the devices, skincare products, charging possibilities etc. included in the price?
Yes, all household utensils for the use of the devices, skincare products, charging possibilities etc. included in the price
Is the use of the washing machine and the tumble dryer with washing powder included in the price?
Yes, the use of the washing machine and the tumble dryer with washing powder included in the price
Are there enough towels?
Yes, there are enough towels in the ski and bike room. In terms of sustainability we recommend to think about a change of towels carefully. A towel can be used 3 to 4 times.
Are there enough bathrobes?
As it is only a few meters from the apartment to the private-outdoor sauna, we have decided on sauna towels.
Are there slippers?
No, there aren’t as it is only a few steps from the apartment to the private outdoor sauna.
FAQs to the check-in
How does the check-in work?
You will get the code for the key safe on your phone in time. Please check your phone on the battery level, validity etc. With your code you can check in individually 24/7. The code is valid during your whole stay. You and all other family members can put the key into the safe while you leave the house.
From when onwards is it possible to check-in?
You can check-in from 2:30pm onwards individually on the day of your arrival (open end).
How does the key safe work?
You will get the code for the key safe in time on your phone. Please check your phone on the battery level, validity etc. With your code you can check in individually 24/7. The code is valid during your whole stay. You and all other family members can put the key into the safe while you leave the house.
Is the code for the key safe valid for the whole stay?
Yes, the code for the key safe valid for the whole stay
Are there enough parking slots in front of the house?
Directly in front of the house there is one roofed and assigned 12m2 carport parking space with a fixed charging possibility per CEE 3x16A power socket (please bring along and adapter and a cable yourself) for the apartments Penthouse and Parterre. For the apartment Souterrain there is an assigned 12m2 parking space directly in front of the house. Further parking slots are at the Steinbergbahn car park.
Which address do I enter into the navigation system?
Apart Herzog, Rain 40, 5771 Leogang
FAQs to the check-out
Until when do we have to check-out?
You can stay in your apartment until 8:30am on the departure day.
Is a late check-out possible?
No, unfortunately a late check-out is not possible because the times are fixed with the cleaning company.
There is a snack bar (hot drinks and snacks) in the arena building of the Steinbergbahn in the sports shop Mitterer in which you can stay. Changing rooms and a public toilet which are opened during the operation times of the Steinbergbahn are also available.
Due to the lack of workers in this branch we are happy that we have found suitable partners. Please stick to the given times and organise yourself for the departure in time. We kindly ask for your understanding.
Have you travelled by train or do you need to wait on site?
It is a 20-minute walk from the Steinbergbahn to the train station Leogang. There is a snack bar (hot drinks and snacks) in the arena building of the Steinbergbahn in the sports shop Mitterer in which you can stay. Changing rooms and a public toilet which are opened during the operation times of the Steinbergbahn are also available.
Due to the lack of workers in this branch we are happy that we have found suitable partners. Please stick to the given times and organise yourself for the departure in time. We kindly ask for your understanding.
Do you still want to go skiing or biking before departure?
Please park your car at the Steinbergbahn car park. There is a snack bar (hot drinks and snacks) in the arena building of the Steinbergbahn in the sports shop Mitterer in which you can stay. Changing rooms and a public toilet which are opened during the operation times of the Steinbergbahn are also available.
Due to the lack of workers in this branch we are happy that we have found suitable partners. Please stick to the given times and organise yourself for the departure in time. We kindly ask for your understanding.
FAQs to the surrounding area
Where do I get information on food, drinks, activities (ski, bike, hike…) popular destinations,…?
Here you can find information on the region Saalfelden Leogang
You can find further information in the digital room folder
Where do I get information on the skiing area?
Here you can find some information on the skiing area
Where do I get information on the bike park?
Here you can find some information on the bike park
Where can tickets (ski cards, bike cards) be ordered and sent home?
Tickets can be ordered and sent home on the website saalbach.com.
ATTENTION: Please keep in mind that it will take at least 10 working days from the ordering payment to the arrival at home outside of Austria. In Austria it takes around 5 to 10 working days. For further information please contact the Bergbahnen.
Where can I book ski courses and snowboard courses (private teachers and group courses)?
In the ski school Skischule Altenberger, the SchneeSportSchule and Skischule Deisenberger.
The assembly point of the ski school Altenberger is in the kinderland opposite the Kralleralm and above the Steinbergbahn.
Where can I order equipment (ski, bike,..)?
You can order the equipment in the Sport Mitterer sports shop.
Where can I book bike courses (private teacher and group courses)?
More benefits for your Leogang holiday
Your Saalfelden Leogang Card
Saalfelden Leogang Card in winter:
- One free ride up and down per stay for pedestrians with the Asitz or Steinberg cable car (can be used for tobogganing, no ski and snowboard transport and no extra ride)
Available during the designated opening hours - Free participation in the winter adventure program (guided ski tours, snow shoe hiking tours, horse-drawn sleigh ride and much more). Information and booking at our tourist information offices Saalfelden and Leogang: +43 6582 70660
- One free admission per stay to the mining and gothic museum Leogang
- Free use of the cross-country trails in Saalfelden Leogang
- Free use of the ice skating area | Nordic Park in Saalfelden
Saalfelden Leogang Card in summer:
- Two free rides up and down daily with the Asitz- and Steinberg cable car and with the cable cars in Saalbach Hinterglemm (no extra rides). Available at the designated opening hours
- Free participation in the weekly summer experience program (guided hikes, herb workshops and much more). Information and registration at the tourist information centre in Saalfelden and Leogang: +43 6582 70660
- Free participation in the weekly children’s activities: Information and registration at the tourist information centre in Saalfelden and Leogang: +43 6582 70660
- One free admission per stay to the mining and gothic museum Leogang
- Daily unlimited free admission to the leisure facility Sonnrain in Leogang during opening hours in the summer season (only when the weather is nice!)
More informations for the Saalfelden Leogang Card you can find at the tourist information Saalfelden Leogang.